Brazlucca Sleepwear Products will be delivered to your delivery address while Brazlucca Sleepwear Services can be either downloaded and or made avaiable electronically. The risk of loss or damage to a product will pass to you at the momento the product is delivered to you. The risk of loss or damages to a Service will pass to you at the moment the Service is either made available to you or delivered to you electronically.

if you do not accept delivery of the Product, Brazlucca Sleepwear reserves the right to charge you a reasonable cost of storing the Product until delivery can be made. Further, if for some reason beyond our control, delivery of a Product or Service to you should fail, Brazlucca Sleepwear reserves the right to cancel the order and refund the amount paid.

If Brazlucca Sleepwear delivers a Product to you or makes a service available to you by mistake or an inadvertence please contact us at support@brazluccasleepwear.com to receive return instructions.

Your cancelation rights of orders

As a consumer of Brazlucca Sleepwear Products and Services, you are entitled to cancel your purchase within a limited period of 24 hours from the time of purchase.

For Products purchased directly from the Brazlucca Sleepwear website, you may return the purchase within a period of 14 days commencing on the date of delivery. In the event that the return request is accepted by Brazlucca Sleepwear we will refund the purchase price except for shipping charges and such reimbursement will be made using the same means of payment as you used for your initial transaction.

Our risk-free trial policy ensures that you can initiate your return within 14 days from the date of delivery. Please follow the steps below to return your device during this period:

1. Fill in our Return Request Form to initiate your return with Brazlucca Sleepwear. Alternatively, you may also send us an email at support@brazluccasleepwear.com.
2. Our team will take over from there and help you obtain a "Return Request Number" for the return of your order.
3. Subsequently, without any delay, you must ship the product back to us in the same condition as it was received by you, free of all interests, liens, or claims otherwise, to the address provided to you by Brazlucca Sleepwear.

You acknowledge and agree that Brazlucca Sleepwear will not be obligated to issue a refund for orders that are returned after the expiry of the 14 days provided for initiating returns. Returns will be initiated only once you have obtained the Return Request Number. Furthermore, please note that if the returned product is received in a condition that it was not originally in when first received by you, Brazlucca Sleepwear reserves the right to reject your request for a refund.

Brazlucca Sleepwear may charge you for any shipping, postage or handling costs incurred directly associated with returning the Product.

Limited warranty with respect to Services, Apps, User Contributed Data, and Third-Party Materials

Brazlucca Sleepwear Services, Apps, User Contributed Data, or any Third-Party Materials are provided "as is" with no warranties of any kind.

To the extent permitted by law, Brazlucca Sleepwear does not make any warranties or representations - express or implied- regarding the purchase, access and use of Services, Apps, User Contributed Data or any Third-Party Materials including, but not limited to

Correctness, errors and accuracy
Usefulness, satisfactory quality, and suitability for a particular purpose
Adequacy
Support, information or services
Reliability, defects, operation and availability
Implied warranties of title and non-infringement,
Security, the risk of interception of information, viruses
Offensive, threatening, defamatory, abusive, unlawful or otherwise objectionable character.
This clause does not have any impact on any of your legal rights under applicable mandatory national legislation, including but not limited to any mandatory statutory warranties. If any part of this limited warranty is held to be invalid or unenforceable, the remainder of the limited warranty shall remain in full force and effect.

Limited warranty with respect to our Products

Brazlucca Sleepwear offers a limited warranty that the Product obtained either directly from our Site or via an authorized Reseller will be free from defects in workmanship and materials under normal use for a period of one year from the date the Product was purchased or otherwise obtained. During this period, the Product will either be repaired or replaced by Brazlucca Sleepwear, at its sole discretion. This limited warranty is not transferable.

This limited warranty does not cover damage caused by normal wear and tear or as a result of the Product being opened or repaired by someone not authorized by Brazlucca Sleepwear, and does not cover damage caused by or resulting from misuse, immersion in water or any other liquids beyond 1.5 meters, proximity or exposure to heat, accident, abuse, non-compliance with the instructions supplied along with the Product, neglect, or misapplication. The limited warranty does not cover physical damage to the surface of the Product either.

Consumers of Brazlucca Sleepwear Products are to the benefit from Brazlucca Sleepwear’s Limited Warranty in addition to all rights and remedies granted by consumer protection laws and regulations.

In order to make a claim under the limited warranty, you must notify us at support@brazluccasleepwear.com about the defect, damage or deficiency within the 1-year warranty period. In addition to this, you must also provide valid proof of purchase to verify the 1-year warranty period.

The Products must be returned to Brazlucca Sleepwear as soon as possible following your notification of the deficiency, damage or defect, along with an explanation of the same. The deficient, defective or damaged product is to be sent to the address provided by Brazlucca Sleepwear. You must cooperate with Brazlucca Sleepwear and comply with any other return procedures, if necessary.